The aim of this video is to help
out people, help out creatives
specifically, who aren't getting
paid work that they want.
I was headed into Central London
for a few meetings, so I thought I'd
bring you with me so we could talk
about these burning topics, speaking
corporate so you can win more work.
So I found myself in a couple of
situations recently where I've
recommended friends for jobs
and, what I found is that.
And at first I couldn't figure it out.
Seemingly on the surface of things,
both of the people I've put forward
recently had better showreels than I do.
But I was having a chat with one of
these guys the other day, who I put
forward this videographer to, and
what he told me was they didn't have
faith that the guy who I was sending
them could actually communicate the
message they wanted to communicate.
Delving further into it, what
I realized that, uh, there's a
huge gap for a lot of creatives.
You have fantastic show reels, they have
fantastic books if they're designers,
but they can't speak business, they can't
speak corporate, and they don't know
how how to articulate the things that
businesses need in the creative output.
So I'm here in London's, uh, busy
financial district, looking completely
out of place dressed like this, um,
but it's almost to prove a point that
I can rock up to meetings more or less
dressed in, you know, flame vans, um,
in an unbuttoned shirt with a Santa Cruz
screaming hand on it, and walk in and
confidently get work and feel like I
completely belong there, in a building.
Like this full of suits because I
know how to speak business and I
know how to address the things that
business people want, uh, in the
creative outputs that they want.
Okay, so I thought I'd give you
a bit of a change of location.
I think the real trick to getting
business nowadays where content
creators and people can point a camera
at something are a dime a dozen.
So I think the real trick is
just understanding people's
businesses a little bit further.
I'm understanding what it is they
do a little bit further and really
understanding what the tangible
business goals for somebody are beyond.
Just a piece of content
that they want created.
I think people rely far
too much on prior work.
And I know that sounds really weird
because having, having decent quality
prior work is really important.
But if you can't back that up with an
understanding of how your work is going
to further someone's business, then you're
probably not going to get the next job.
One of the things I love about
central London is how many
movie locations there are.
So I stroll through the set of Wonka
Tinker Tailor Soldier Spy and Harry
Potter, among other things, to get to my
next meeting and I just dig it so much.
Now another very potentially exciting
place for any Star Wars fans because
this is the Barbican Center in central
London This was Coruscant and the
show and or the best Star Wars show
in the last well very long time But
yeah, the Barbican Center here is
full of awesome Star Wars locations.
So welcome to Coruscant and anyway
back to the tips So I'm going to set
up over here and, um, what I want to
do is take you through three of the
things that I think are going to help
creatives actually earn money and, uh,
get those people who hold the purse
strings to open up their pockets.
Alright, let's put you down here.
So look, I've got three tips here for you.
The first one is going to be
impressing people with knowledge
of their business and showing a
lot of understanding of business.
This is from my perspective, both as
someone professionally making videos,
but also as working in an agency as a
creative director and client side at
places like Apple and Microsoft too.
I think a lot of the time, one of the
big mistakes that people early on in
their careers make is trying to come
on too strong with awesome creative
ideas and showing awesome flashy work.
But what they don't do is spend enough
time demonstrating to clients that
they really understand their business.
A simple creative piece of work,
no matter how stunning it is, no
matter how technically accomplished
it is, or how creative it is.
Isn't actually going to cut it
for a lot of business clients.
And I will go with something
that looks less interesting and
less creative and less cool.
And frankly, it doesn't do as well
for them, um, just because you don't
demonstrate a knowledge of what they
actually need and what they actually want.
So big part of, uh, winning work, which
I would suggest to any freelancers
out there, anyone who's just starting
out an agency is to get to know your
client's businesses a little better
and get to know the deeper reasons why
people are actually having work created.
One of the underlying things that most
businesses is trying to drive is a bit of
a buzzword now, is return on investment.
And most people proudly spout that
out without really understanding
what return on investment means.
A lot of creatives I've met will start
talking about metrics, like vanity metrics
on socials, views and likes and comments,
because that's what works for them and
that's what builds their businesses.
But for big corporations, for even
small to mid sized companies, What
really matters to them isn't so much
how many people watch their video
on Reels, um, or visit their YouTube
channel, or even their website.
Although websites actually do
convert a lot of people for
certain types of businesses.
If I could give you like one easy win
with this, have a discussion with any
client even before you pitch them an idea.
and ask them who their customers are,
what they're trying to achieve as a
business with the particular piece of
creative that they're trying to get
you to make or get you to pitch for.
So a lot of them won't actually even
know and this gives you an amazing
opportunity to add value, so to speak,
um, to really prove to them that you are
incredibly valuable and that your work
will help them achieve their business
goals and then work backward with them.
Look at what they are trying to
achieve as a business and work
backward to figure out the piece of
content, the piece of creative that is
going to best achieve that for them.
Not just flashy shots, not just
beautiful illustrations, but
something that is actually going
to appeal to their target audience.
Takes us really nicely to the second
thing that I want to talk about.
Then the second tip I want to give you is
think what the target audience actually
want, not what you want, not even what
your client wants in some situations,
but what their target audience actually
wants to see, which is going to help
them make a buying decision to purchase
that particular client's product.
How do we do that?
Well look, ask your client
or your potential client
who their ideal audience is.
Tell them it's going to help you make
your pitch better or help you make your
work better and then do a bit of research.
Figure out where those people shop.
People figure out where those people
go online, if they are online even.
What social platforms they're on a
look at the types of content that those
particular demographics are consuming.
You can do some really easy, really good
research on really basic free platforms
like Google Analytics, stuff like that.
Now that's a free platform and that's only
scratching the surface of what you can do.
One of the other great ways that you can
do research is stay offline completely
and talk to real people in real life.
Actually go and interview people
who fit into a target market, hang
about in the street, wander around
places like this, like the Barbican.
This is a public place in London.
Obviously don't necessarily
come here and wander around.
Um, but go and speak to people who
you think fit into that demographic.
If you don't know them.
Go and find them.
A lot of people are going to
knock you back, a lot of people
are going to turn you down.
But the information you do get from
real people who fit into that market
will be invaluable in making sure
that you win business from clients.
This method has served me so well in
landing some of my bigger clients by
really talking to their customers to
figure out what it is that they want.
And then coming back to clients with
this sort of here is an informed,
here is some informed information
about what your clients want.
Here is how we can best make
communication that best appeals to them.
We've got number one, which is working
backwards from what the clients are
trying to achieve with their business
and then trying to help them figure
out what is the best piece of content
or the best piece of work for them.
We've got number two, really deep
diving with that, the audience for
that client's work and trying to
figure out what it is they want.
And then number three, the final one,
is just thinking out of the box slightly
with the work you propose to people.
A lot of businesses will have seen the
same tired old work again and again
and again, and they settle for that
again and again and again because
nobody's offering them anything new.
But what I would suggest is
trying to think differently about
what it is you pitch to clients.
Maybe how you weave in a
story to this sort of stuff.
You don't have to completely reinvent the
wheel with every piece of work you do.
Sometimes people do just need an event
recap, but how can you make that better?
How can you make that more interesting
or better value for a client?
A great example with event recaps is
oftentimes people just do these highlight
reels from events of shots of speakers
on stage, maybe sound bites from
somebody talking at an event, little
snippets of people networking, close
ups of food, all that sort of stuff.
Go back to what the event is about.
Really think about how you can extract
value from that for your client.
What are the learnings that
everybody got from that event?
Uh, what was the audience experience like?
What were the periphery things that
audience members did on the out, on the
outskirts of the event that wouldn't
normally get put into an event recap
video, um, that you can put into yours to
make it exciting and different audience
focused, something that will drive value
and return on investment and clicks
and purchases for the client as well.
That's just one example, but there
are so many, uh, layers of the onion
to peel back with this sort of stuff.
Um, there's a rabbit hole that
you can really dive deep into.
I know I'm using lots of metaphors here,
um, but there are so many different ways
you can approach every single job you get.
I was thinking more about what
I was talking about, about food.
thinking differently
about your creative work.
And one of the big things that I
think a lot of people would push
back with and definitely have with
me in the past is that clients
often sort of know what they want.
Ask for something very specific and look
in my experience, what I have found.
Um, so this isn't always the case and
it's good to not be too pushy, but one
of the things with creative work and
clients, Asking for specific things is
if you can confidently, um, and in a
way that is carefully framed around how
their business operates, tell them why
what they've asked for isn't what they
actually need and then prove to them what
they do need without making a huge upsell.
Because again, that's why people
don't trust you when you come up
with ideas in the creative space.
A lot of the time.
Because they think there's
going to be a massive upsell.
But if you can give them something for
the same budget that they're asking for,
or even less, that is going to deliver
more value to them, then a lot of clients
will actually then trust you even more.
People don't mind being
told that they're wrong.
Um, particularly if you're
a creative of some kind.
You're often the subject
matter expert in that field.
But where a lot of people get burnt
is they have people come and upsell
them or tell them they need to spend
a whole bunch more money on something.
And then they don't see results from that.
So if you can be the trusted person who
comes in and upsells an idea, but without
costing them more money, then you can
secure yourself a really long term client,
a kind of client for life sort of thing.
So it can be such a valuable
thing to think about.
Think differently about the work.
Don't be afraid to tell people that
they are wrong and that you know, as
an expert, what they actually do need.
And look, I hate using that word expert.
It's an awful term to use.
You can come across as
being so full of yourself.
It's such a powerful thing to do.
To show somebody that you can be trusted,
that you know what you're talking about,
and that, um, you can help them make
money and drive their business forward.
Alright, I've reached the station.
If anyone's a fan of slow horses,
this area is full of movie locations.
Right over here, where River, in Slow
Horses, had sort of a chase scene.
I think the Slow Horses
building is actually just down
the street here somewhere.
Ultimately the goal of this video has
been to try and help out creatives
who aren't getting work, or are just
starting out in their careers, to
think slightly differently about
how they approach getting clients.
I hope this has helped people.
I do know a lot of people struggle
with this sort of advice, because
it's not tangible, so Do this step, do
this step, do this step kind of stuff.
I have created a PDF that I'm going to
link in the comments down below, um,
to try and help people through this
process and give you some pointers,
um, as to what to think about.
So look, do let me know if
this was helpful and, um,
until next time, take care.
Couldn't resist it.
Here is Slough House from Slow Horses.
You can imagine Gary Oldman sitting in
there, having a smoke, yelling at people.
I love it.
Alright, headed home.
So take a minute to like and
subscribe and all that good stuff.
And uh, look forward to
seeing you next time.
Take care of yourselves.